Returns & Exchanges

At Gibraltar Hardware, we stand behind the durability and performance of our gear, offering a 30-day window for returns on all unused sports equipment and hardware. We aim to ensure every athlete is fully equipped with the high-quality tools they need to succeed.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all bolts, brackets, and accessories are included to avoid restocking fees.

3

Label and Ship

Affix the provided prepaid shipping label to the outside of your box and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team verifies the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing